Privacy policy

Data we collect and why

Legal bases: consent (location), legitimate interest (analytics, contact form, data quality reports, MCP audit logs). We only process data the service needs, for these purposes:

• Contact form: your name, email address and message, so we can reply to you.
• Anonymous visitor analytics: page views, without cookies and without identifying you.
• Data quality reports: a charge point ID, the type of error, and a short message you may add, so we can keep our data accurate.
• Location: after you give consent, used temporarily on your device for location-based search.

AI assistants (MCP tools)

Our MCP tools let AI assistants look up Dutch charge point prices. When you ask an assistant to find or inspect a charge point, the tool may process:

• a location: (latitude/longitude) to find charge points nearby, or
• a charge point ID: to show full details.

In return the tool shares operator prices per kWh (plus any time, idle or start fees), availability, connector types and the operator's name. Coverage is the Netherlands only. This exchange happens live. We don't store it, and we don't log it per request.

Audit logs

The MCP server writes a minimal, anonymous audit record for each tool call, containing only: a request identifier, a timestamp, which tool was used, the access tier, and the outcome. This record never contains your location, a charge point ID, or any personal data. Audit logs are automatically deleted after 90 days.

Third-country transfers

We use anonymous visitor analytics (no cookies, no personal data profiles, IP addresses not stored). Analytics data is processed within the European Union.

Security

We take appropriate technical and organisational measures to protect your data, including HTTPS encryption, rate limiting on forms, and hashing of IP addresses in data quality reports.

How long we keep data

• Contact messages: sent to our email inbox and kept for as long as needed to handle your request.
• Data quality reports: kept for as long as needed for data-quality maintenance.
• Audit logs: automatically deleted after 90 days.
• Location: only while you use it (temporary on your device).

Your rights

You have the right to access, correct, delete, and restrict the processing of your data, to object to processing, and to data portability where applicable. Send a message via the contact form to exercise any of these rights.

Complaints

If you believe we are not processing your data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

AI-assistant retention

When you interact with charging data through an AI assistant, the exchange is processed according to that assistant's retention policy, which may not offer zero-data-retention.